You are totally correct Jayboy. I have only had dealings with them once, and they are truly the biggest set of ladies front bottoms I have ever had the misfortune to deal with. I had a similar experience to your friend, but with a brand new gun. I too threatened to take them to court. They also told me that it had been done many times before and thet didn't give a monkeys chuff. I wouldn't p*** on them if they were on fire!